Solution for Updated Firmware
Recently, we have learned that HP has launched new firmware to printers used with CF500 (202X/204A ) series cartridges, causing the third party toners fail to work. If these happen to you, please ignore the upgrade reminder. Upgrading firmware will not help printing performance, the only feature is to prevent you using cost-effective toner cartridges.
1. You may receive a “update available” message from your printer asking you to install the updated firmware, please select the “Close” or Click "Home" button to bypass the update.
2. Please disable "Check Automatically" and "Allow Updates" to avoid upgrade. First, click "setup" to enter “setup menu". Scroll down to find ”service“ and click ”Laser Jet update", click “Manage Updates” , click "Check Automatically" then select "off", click "Allow Updates" then select “No”.
Already updated, and do not work?
Do not worry. If you have experiencing the issue, please contact us (Click "Contact Us" above) as soon as possible, and we will give you the detailed solution and FULL REFUND.